At Jeffrey S. Roltgen, CPA, a Post Falls CPA firm, income tax preparation is an integral part of our business. We understand the importance of competent tax preparation to all of our customers.
Our firm is open and available year round to provide both individuals and businesses with the advice and knowledge that will save them taxes. We believe “Tax Season” is year-round. Throughout the year our firm is staying current with new tax law developments, and honing our skills through continuing training. You can rest assured that every possible tax benefit will be incorporated into your tax preparation.
Details of our Income Tax Preparation Services:
-We offer UP FRONT pricing. You should know the price before you commit to having your tax return prepared. If your tax preparer isn’t telling you what the cost will be beforehand, do they really understand your service needs?
-Free Quotes! We love giving quotes! Gather your current year tax documents and give us a call. We would be happy to discuss your needs and give you the confidence that comes with knowing the price beforehand.
-A variety of service options are available. Get your tax return prepared the way YOU want it.
-Discounts! Check out these money-saving discounts:
- 10% “Drop off” service discount!
- 5% Returning Client discount!
- 5% Senior discount!
- 5% “E-Delivery” discount!
-Premium Options
- “Expedited” service 15% premium
- Paper filing (not using E-File) of your returns 10% premium
- April/October Service 15% premium
-100% Guarantee. If you are not COMPLETELY satisfied with our service we will refund your fees, no questions asked. If you’re not happy, we’re not happy!
FAQ about Personal Income Tax Preparation:
What are your fees?
We offer VERY competitive fees. Most of our customers who have used National Chain Tax Preparation companies find our fees to be significantly less. Call us for a FREE QUOTE today!
Who will be preparing my income taxes?
At JSR, CPA, our goal is making sure your tax return is completed correctly and you pay the least amount of taxes possible. All returns are prepared by Jeff himself. With our team looking over your return you can rest assured that it is prepared properly.
When will my taxes be done?
We offer two different service turn-around times to suit YOUR needs. These times are based on when we receive your complete tax package.
Normal service, 1-2 week turnaround, standard pricing
Expedited service, 3 business days, 15% premium
Can I get an estimate of what my fees will be?
Yes! We believe you have a right to know what your fees will be BEFORE we prepare your tax return. If you are a new customer, CALL US for a free quote. Returning customers will receive an email providing your estimated preparation fee before we begin.
When can I come in for my tax interview?
We offer tax interviews on Monday afternoons and Wednesday mornings during tax season. For the 2011 filing season, appointments are available Feb 1st, through April 4th, 2012.
Do I have to come in for an interview?
The choice is yours, come in for an interview or simply drop off your tax information. For new customers, the optional interview is a great opportunity to get to know you!
Can you prepare income tax returns for all states?
Yes! Maybe you moved to the beautiful Northwest from Oklahoma. No problem. We can prepare your Oklahoma income tax return, or any other state you may need.
Will you give me an estimate of my tax refund/amount due during my interview?
We take tax returns very seriously. Because of this we would like the opportunity to thoroughly go over your information to ensure we maximize your tax savings. This means that we cannot determine a concrete estimate at the time of the interview.
Will you review my completed tax return with me?
We would be happy to review the results of your return with you. Simply make a phone appointment after you have received you completed tax return.
Will my tax returns be E-filed?
Yes, our standard service includes E-filing every tax return. Occasionally, a tax return cannot be E-filed due to the level of complication. You will be made aware of this beforehand.
I’m not sure my return was prepared correctly last year, can you check it?
Yes, we would be happy to review your prior year return! Frequently we find mistakes that can be fixed by amending your prior returns.
How long does it take to get my refund?
By using the IRS and State agencies Direct Deposit method, most refunds can be received in 10-16 days.
When do I pay my bill?
You do not pay for our services until your tax return is complete! Our invoice can be paid in various ways: Paper Check, Cash, or through our website you can pay using your Visa/MC or direct ACH Check. Click the “Make a Payment” button.
